# Shipping Policy

This Shipping Policy applies to all orders placed on [Your Website Domain]. By placing an order on our website, you agree to the terms and conditions outlined in this policy.

1. Order Processing Time

- All orders are processed within 1-3 business days (Monday-Friday, excluding Chinese public holidays) after payment is confirmed.
- Orders placed on weekends or holidays will be processed on the next working day.
- Processing time may be extended during peak sales seasons, but we will notify you in advance if there is any delay.

2. Global Shipping Range & Delivery Time

We ship to most countries and regions worldwide. The delivery time starts from the date your order is shipped, not the date you place the order.

|Shipping Method  | Destination | Delivery Time |
|------------------------------ |---------------|
| Standard International Shipping | United States | 7-15 business days |
| Standard International Shipping | European Union, United Kingdom, Australia, Canada | 10-20 business days |
| Standard International Shipping | Other Countries/Regions | 15-30 business days |
| Expedited International Shipping | Global Major Countries | 3-7 business days |

- Delivery time is estimated and may be affected by factors including but not limited to: customs clearance delays, extreme weather, public holidays, logistics carrier disruptions, or force majeure events. We are not responsible for delays caused by these factors.

3. Shipping Fees

- Shipping fees are calculated based on the weight of your order, the destination country, and the shipping method you select.
- You can view the exact shipping fee at checkout before completing your payment.
- We offer free standard shipping for orders over [Free Shipping Threshold, e.g. $50] to most countries. The free shipping threshold may vary by country, and is clearly marked at checkout.

4. Customs, Duties & Taxes

- The product price and shipping fee do NOT include import duties, customs taxes, VAT, or any other fees charged by your local customs authority.
- These charges are the sole responsibility of the buyer. We have no control over these fees, and cannot predict the exact amount.
- For more information about the specific charges, please contact your local customs office before placing your order.
- If the buyer refuses to pay the customs fees and the package is returned or destroyed, we will not issue a refund for the order amount or shipping fee.

5. Undeliverable Packages

- You are responsible for providing a correct, complete and valid delivery address. We are not liable for lost, returned or undeliverable packages caused by incorrect or incomplete address information provided by you.
- If the package is returned to us due to incorrect address, buyer refusal to accept, or failure to pick up the package, you will be responsible for the actual return shipping fee and any additional fees incurred. We will deduct these fees from your refund amount.

6. Lost, Damaged or Incorrect Orders

- If your package is confirmed lost by the logistics carrier, or you receive damaged, defective or incorrect products, please contact our after-sales team within 30 days of the delivery date (or the expected delivery date for lost packages).
- You must provide your order number and clear photo/video proof of the issue. We will verify the information within 3 business days, and arrange a free replacement or full refund for you at no extra cost.

7. Policy Updates

We reserve the right to update or modify this Shipping Policy at any time. The updated policy will be posted on this page with the revised date. Your continued use of our website after the update constitutes your acceptance of the revised policy.